Policy

This is our privacy policy statement. Our policy is very simple and no personal information is collected about you unless you choose to provide the same to us. We do not sell, or transfer any personal information to any third party except for the limited use of contacting our users directly or by other service providers / associates for providing the users with the information they might have opted for.

When you browse through our site, we collect information on the efficiency and working of our Web site. This information generally includes the browser, site, pages and other statistical information which we generally use for the improvement of our site.

Some of our web pages such as registration forms, discussion forums and other similar interfaces etc. let you voluntarily submit personal information.

Cookies

We may use “cookies” at times for various purposes A cookie is a small file that a website transfers to your computer’s hard disk, usually to keep track of you while you are connected to that site. We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, Click Here

E-mails You Send to us AND Information Collected from Interactive Forums / Forms

If you send us any e-mail, the mail usually contains your e-mail address. Our web site also offers some interactive forms that let you voluntarily submit your personal information (such as your e-mail address, name, organizational or other details). When you include your personal information in your e-mail / forms we, or our associates may use this information in responding / sending information about related activities.

Links to Other Sites

Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.

Questions

If you have questions about this policy, please contact us.

Cancellation policy

For items/products:

1. You can cancel your order anytime before it has shipped, we will refund entire amount.

2. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within X number hours/days of receiving the product.

For service:

1. Cancellation of Automatic Renewal of Account: Customer has to notify us to cancel automatic renewal at least X(number of days) business days prior to the account expiration date.

2. If customer wants to cancel the service before one complete cycle, a partial refund will be given based on the number of days services used.

Refund policy

For items/products:

1. If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 1234567890 or email us at XYZ@abc.com mentioning your Order ID. We will ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

2. All refunds will be processed within X number days of receiving returned product. It will remain the customers responsibility to return the product in unused condition. There should not be any signs of wear and tear on either the product or the box to be eligible for a refund.

For service:

1. If you wish to cancel the service, please inform us within 2 days of placing your request for service, full refund will be given.

2. If refund request is sent after 2 days, a partial refund will be given based on the days of service used.

3. No refunds will be given after the service is completely availed.